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Managing RFQs on the RFQ board
What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise...Published on 30 Jun 2022Updated on 10 Sept 2025FAQ17Managing RFQs on the RFQ board (creator)
Live RFQsQuotes for your RFQ If your live RFQ has received a quote from any market makers, you’ll be able to view both the buy and sell price, as well as the spread in basis points (bps) between the two prices. By default, makers have to provide a two-way quote as they don’t know which direction you want to execute in. If there’s more than one quote for your RFQ, there will be a two-dotted line...Published on 7 Mar 2024Updated on 1 Apr 2025Product documentationRules on Managed Trading Sub-accounts
What is a managed trading sub-account A special sub-account type where investors entrust their sub-accounts to trading teams It can guarantee the asset safety of investors and the strategic safety of trading teams, and both parties can enjoy a better VIP rate during the binding periodWhat types of users are suitable for creating managed trading sub-account Users suitable for creating managed trading sub-account are below: Investors create multiple managed trading sub-accounts and authorize differentPublished on 4 Apr 2023Updated on 11 Apr 2025Product documentationSystem Liquidation Mechanism
To improve the transaction efficiency of liquidated futures/swaps positions, with no effect on the market liquidity, OKX develops the following methodology1.Glossary a.Forced-liquidation Price: When the mark price reaches the forced-liquidation price and a user’s margin is lower than the required level, force-liquidation will be triggered. b.Bankruptcy Price: The price at which a user loses all...Published on 26 Apr 2023Updated on 13 Apr 2026Product documentationScan to Pay FAQ
They are subject to change and may vary.How do I use the 'Scan to Pay' feature? Navigate to Pay mode within your OKX app. Select Get Started, then Activate Pay to create your Pay wallet. For more details, please refer here. Once done, you can start using Scan to Pay.Published on 16 Sept 2025Updated on 12 Feb 2026FAQ1Pay Account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, an OKX exchange account and a completion of identity verification are required to create a Pay account.What can I do with my Pay account? Pay your contacts (friends and family) with USDC or USDT in Pay.Published on 16 Sept 2025Updated on 3 Dec 2025FAQManaged Trading Sub Account Feature on OKX
should Protect your trading strategies from investors Enjoy better VIP rates when more managed trading sub accounts are linked (Higher Volume) One platform to manage all their clients' funds Rules on Managed Sub Accounts Refer here (Rules on Managed Sub Accounts)Creation and Processes of Managed Trading Sub Accounts Refer here (Step by Step Guide of Managed Trading Sub Accounts)FAQGeneral Questions: 1.Published on 1 Jun 2023Updated on 1 Apr 2025Product documentationOKX to upgrade the asset system
To optimize our services and user experience, OKX will conduct an asset system upgrade from 6:30-6:40 am UTC on Jan 25, 2024. The 10-minute upgrade timing may vary based on actual circumstances. The following features will be unavailable during this upgrade: deposits, withdrawals, transfers, Convert, financial products (Simple Earn, Structured Products, On-chain Earn, Loan), Buy with card, P2P trading, red packets, mystery boxes, etc.Published on 23 Jan 2024Updated on 17 Nov 2025AnnouncementsFutures Trading System Maintenance
We strongly recommend you to take necessary risk management measures to avoid any unexpected market volatility, such as reducing your positions and adding margin. Maintenance schedule and affected service: 6am-7am August 5, 2019 (CEST, UTC+2) TRX futures trading suspension (order placement) We apologize for any inconveniences caused. Regards, OKX Aug 2, 2019Published on 2 Aug 2019Updated on 17 Nov 2025AnnouncementsOKX Enhanced Liquidity Program
Note: OKX reserves the right to restrict users from accessing or taking liquidity provided through the Enhanced Liquidity Program (ELP), without prior notice and without liability. Such restrictions may be applied on a temporary or permanent basis, based on factors including but not limited to market conditions, regulatory requirements or risk management considerations.Published on 26 Nov 2025Updated on 13 Jan 2026Product documentationWhat's OKX Affiliate Program?
OKX reserves the right to modify or discontinue the affiliate program and modify the terms at any time and for any reason without prior notice.Published on 27 Sept 2023Updated on 2 Apr 2026FAQ3,217What's the P2P Merchant Program?
The Merchant Program is specially curated for the community of experienced crypto P2P users who are set to provide crypto liquidity in the marketplace. Merchants get to enjoy zero fees when they trade, and the higher tier you're at, the more benefits you'll reap.What are the available tiers in Merchant Program?Published on 5 Sept 2023Updated on 25 Feb 2026FAQ601P2P Advertiser Program 2023
Stay tuned for more benefits to come for our OKX P2P Advertiser Program! OKX February 20, 2023 (UTC)Published on 21 Feb 2023Updated on 17 Nov 2025AnnouncementsOKX Web3 Wallet has updated approval management
This is because the system now provides a more comprehensive view of your wallet’s approval history. OKX Web3 Wallet will continue to provide you with excellent products and services! OKX Team August 29, 2024Published on 29 Aug 2024Updated on 17 Nov 2025AnnouncementsHow do I manage my P2P settings?
Once you open your P2P profile, look for the payment section: it's called Manage payment methods on the website and Payment in the app. Select Add or Add account to add a new payment method. You'll need to select the currency and your bank or payment system. Confirm this info with an authenticator, email, or SMS code, and select Add again. To delete any payment method, just select it and select Delete.Published on 22 Aug 2023Updated on 17 Mar 2026FAQ2,529